Warranty procedure
| For products support, repair or warranty, please contact Guideline Canadian distributor for warranty authorization number. Please read information under rods, reels and clothing warranty section for details.
Guideline Canadian distributor:
Rhéal Pitre Sports 325, Rte 132 Ouest New Richmond, Qc, G0C 2B0 Call us: 1-418-392-6230 Call free: 1-855-392-6230 [email protected]
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ROD WARRANTY
For all rods warranty, a simple picture of the broken part will be enough!
GUIDELINE INSTANT-EXPRESS SERVICE |
| We know how frustrating it is when the worst happens and by accident you break a rod or your buddy stepped on your rod or slammed it in a car door. When you buy a Guideline rod, you are covered by our I-Express service. If you are unlucky and the accident happens, we will do our best to help you and replace the rod piece as quickly as possible. |
Shipping and handling fees for EACH section:
| Fario NT8/NT8/NT8:4/RSi/RS V2 | Single Handed : $85.00 | Double Handed : $100.00 |
| LXi/LXi T-Pac/Fario/LPXe/ULS | Single Handed : $85.00 | Double Handed : $100.00 |
| Elevation/Elevate/Exceed | Single Handed : $60.00 | Double Handed : $85.00 |
| EXP4/EXP5/LPs/Kit rods | Single Handed : $40.00 | Double Handed : $50.00 |
REEL WARRANTY
All reels have a 3 years product support warranty:
– $30.00 to cover shipping and handling per warranty
CLOTHING WARRANTY
All waders and others clothing products have a full one year manufacturers defects warranty:
– $30.00 to cover shipping and handling per warranty