Warranty procedure

For products support, repair or warranty, please contact Guideline Canadian distributor for warranty authorization number. Please read information under rods, reels and clothing warranty section for details.

Guideline Canadian distributor:
Rhéal Pitre Sports
325, Rte 132 Ouest New Richmond, Qc, G0C 2B0
Call us: 1-418-392-6230
Call free: 1-855-392-6230
[email protected]










For all rods warranty, a simple picture of the broken part will be enough!


We know how frustrating it is when the worst happens and  by accident you break a rod or your buddy stepped on your rod or slammed it in a car door. When you buy a Guideline rod, you are covered by our I-Express service. If you are unlucky and the accident happens, we will do our best to help you and replace the rod piece as quickly as possible.

Shipping and handling fees for EACH section:

Fario NT8/NT8/NT8:4/RSi/RS V2 Single Handed : $85.00 Double Handed : $100.00
LXi/LXi T-Pac/Fario/LPXe/ULS Single Handed : $85.00 Double Handed : $100.00
Elevation/Elevate/Exceed Single Handed : $60.00 Double Handed : $85.00
EXP4/EXP5/LPs/Kit rods Single Handed : $40.00 Double Handed : $50.00



All reels have a 3 years product support warranty:
– $30.00 to cover shipping and handling per warranty



All waders and others clothing products have a full one year manufacturers defects warranty:
– $30.00 to cover shipping and handling per warranty